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SERABIAN / CLIENT CARE

Care that continues beyond the choice

Every stage is confirmed personally, keeping sizing, delivery and service clear and considered.

Updated November 2026

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Ordering & payment

Add a style to your bag, choose its size and colour, then enter your order details. Price and availability are checked again before the order is saved. No card charge is made until bank payment is enabled.

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Delivery

Delivery timing, coverage and cost depend on the destination. Every detail is shared and agreed with you before the order is finalised.

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Exchanges & returns

For an exchange or return, contact us as soon as possible with your order details. Each request is reviewed according to the item’s condition and applicable law in the Republic of Armenia.

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Privacy

The site does not require a customer account. Your checkout name, phone number, email, address and order details are used to confirm and fulfil the order, arrange delivery and provide support. Where necessary, a limited part of this information may be shared with a delivery or payment provider solely to complete the order.

PERSONAL SERVICE

A question before ordering?

Message us for guidance on sizing, materials, delivery or product care.

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